Frequently Asked Questions
What does a WhatsApp link look like?
A WhatsApp link typically starts with “wa.me/” followed by your WhatsApp number. It might also include a URL-encoded pre-filled message at the end.
What happens after my customers click on a WhatsApp link or wa.me link?
When your customers click on a WhatsApp link, it opens a chat window in the WhatsApp app or on WhatsApp web. This allows customers to engage in direct conversation with your business.
How much does it cost to generate a WhatsApp link?
Creating WhatsApp chat links doesn’t incur any cost. Kakasab’s WhatsApp Link creator is entirely free to use!
How can I track the origin of leads when they click on a WhatsApp link?
WhatsApp links don’t support UTM tracking. To monitor the sources of WhatsApp leads through a WhatsApp link, create a distinct identifier for each source and include it in the pre-filled message of the WhatsApp link. Keep in mind that this tracking method only works if customers use the provided custom pre-filled message.
Does a WhatsApp link work in my country?
WhatsApp links function in any country where WhatsApp is available. WhatsApp, as one of the most popular messaging apps, is accessible in the majority of countries, including those in Europe, Asia, America, Africa, and Oceania.
Can I embed a WhatsApp link in an image?
Certainly! Similar to other links, WhatsApp links can be incorporated into images or GIFs. Additionally, you can embed a WhatsApp link in a custom banner or widget on your website.
Can I generate a WhatsApp link using WhatsApp Business App?
If you are a small business using the WhatsApp Business App, you can directly generate a WhatsApp click-to-chat link from the app. To utilize the built-in link generator in WhatsApp Business App, follow these steps:
- Tap on the three dots in the top right corner.
- Select Business Tools.
- Choose Short Link.
- Tap on the green circular icon to copy the link.
Can I generate click-to-chat links for messaging apps other than WhatsApp?
Yes, Respond.io users have the capability to create click-to-chat links for various channels. This includes links for Facebook Messenger, Viber, Telegram, and more.
